Warranty – the smart plugs have a warranty of 1 year.
A defective smart plug must be returned to GFI Notify within 1 year after the purchase date for a replacement with a new plug for the remainder of the 1-year period.
Return shipping is at the user’s expense. Returns must be sent to: Hazeltine Investments LLC, 9739 N. American Ranch Road, Prescott, AZ 86305 If user is not satisfied with the GFI Notify system, he or she may return any smart plugs to the company at their expense and state that they no longer intend to use GFI Notify. When the smart plugs are received by the company, the user will receive a full refund of all money paid. Such request for a full refund for lack of satisfaction must be within 365 days after date of order.
A paid user of the GFI Notify App is entitled to one download of GFI Notify. However, there can be up to three cell phone numbers and up to three email addresses designated to receive notifications when power is lost and restored to the smart plug(s). The words “GFI Notify” and the GFI Notify logo are trademarked. The entire GFI Notify process utilizing SmartPlugs and the GFI Notify software is protected by 2 patents.
The GFI Notify software is fully protected by copyright and patent laws and may not be copied, modified, redistributed or reused without the express permission of Hazeltine Investments, LLC., d/b/a GFI Notify Systems.
DISCLAIMER The purpose of GFI Notify is to send notifications to user-designated cellphones and email addresses within 5 – 7 minutes when electrical power to a smart plug is lost, generally due to the tripping of a GFI outlet. Notifications are also sent when power is restored. The notifications are particularly important to receive when the user is away from the premises where the smart plug is installed. It is envisioned that appliances such as freezers or refrigerators or other non-critical devices would be plugged into a GFI circuit. It is recommended that critical devices that are health-related or that have commercial significance never be plugged into GFI circuits unless otherwise required by law.
As a condition of purchase, you and GFI Notify agree to attempt to resolve any dispute in good faith and, if that is not successful, agree to submit the dispute to binding arbitration in AZ. In any case, you agree that the maximum liability of GFI Notify shall be limited to the total amount of money paid to GFI Notify.
The Company, Hazeltine Investments, LLC, d/b/a GFI Notify Systems, although it has very high confidence in its GFI Notify System, states that there are things that are not under its total control. Therefore, it disclaims all warranties and representations, whether express, implied, statutory of otherwise, with respect to the products, meaning hardware and software being purchased, including without limitation any warranty of merchantability or fitness for a particular purpose. In no event shall the Company be liable for consequential, indirect, incidental, special, exemplary, punitive or enhanced damages arising out of the use, maintenance, or operation of the products. Customer is purchasing GFI Notify “as is” and is responsible for the periodic testing and maintenance of all smart plugs and the GFI Notify App and all items purchased from GFI Notify Systems.
Furthermore, the Company is selling the products manufactured by Meross and Gosund. The GFI Notify system requires the installation of the Meross and Gosund (GFI Notify branded) smart plugs according to provided instructions.
If you have any questions, please call 1-844-434-6839.